Can a noise complaint cost you your short-let licence in Malta?

Explanatory rather than news. Item 3(3) of Annex 4, Category E of the Tourism Accommodation Regulations lets the Malta Tourism Authority suspend or withdraw a short-let licence over noise, but only where the breach is established by a final court decision with res judicata effect, or by an enforcement notice from another authority that is no longer open to appeal or review. What a single complaint does engage is the designated person the licence requires you to keep reachable and current.

Two questions get asked as one. A neighbour rings the police about a party in your flat: can the Malta Tourism Authority take your licence over it, and what are you obliged to do the moment the phone rings. The regulations answer those separately, and they set a much higher bar for the first than most operators assume. This is explanatory rather than news: nothing moved on either this week.

Can a noise complaint cost you your short-let licence in Malta?

Not on its own. Under item 3(3) of Annex 4, Category E of S.L. 409.24, the Tourism Accommodation Regulations made by Legal Notice 92 of 2026 and in force since 15 June 2026, the Authority may suspend or withdraw a short-let licence for a noise breach only where that breach has been established either by a final decision of a competent court having res judicata effect, or by an enforcement notice from another competent authority that is no longer subject to appeal or review. A complaint, a police visit, a neighbour's recording and an angry review are none of those things. Each of the two routes in the provision ends at a decision that has run out of appeals.

What the provision says

(3) The Authority may suspend or withdraw a licence, whether temporarily or permanently, in the event of breaches of regulations relating to noise, waste management, health, or other related criteria, as established by final decisions of a competent court having res judicata effect, or by enforcement notices issued by other competent authorities that are no longer subject to appeal or review.
S.L. 409.24, Annex 4, Category E, item 3(3)

Three things in that wording are worth separating. The breach it speaks of is a breach of regulations rather than of a standard in the schedule, so noise reaches a licence through this item and not through the list an inspector works down. The establishing is done elsewhere, by a court or by another authority, and the Authority acts on the result rather than on its own finding. And the verb is may rather than shall, so even a final decision does not make suspension automatic.

Noise is also not alone in the item. Waste management and health sit in the same sentence and come through the same gate, which means the threshold described here is the one that applies to a waste breach as much as to a noisy guest.

What a complaint does engage straight away

The obligation that bites immediately is the designated person. Item 2(f) of the same Category E requires the identification of a designated natural person who shall be available on a twenty-four hour basis to receive complaints, and it attaches a proviso to that person's details.

Provided that the name, surname, and contact number of the said responsible person shall be kept updated at all times.
S.L. 409.24, Annex 4, Category E, item 2(f)

That is a condition of the licence rather than an event triggered by a complaint, and it runs continuously. So the realistic exposure from one bad night is not that the licence goes. It is that the number a neighbour is given rings out, or reaches somebody who left the agency last year, and the thing found wanting is the condition in item 2(f) rather than the noise. The same person is the one the door sign names, which is why that sign and this obligation are the same piece of paperwork read twice.

The licence is not the only thing at stake

A high bar for suspension is not a finding that noise at night is lawful. Malta's general noise provisions apply to anybody making the noise, licensed or not, and they do not wait for a licence decision. Those provisions sit outside the Tourism Accommodation Regulations, in the Criminal Code and the Code of Police Laws, and we set them out with their citations and their penalty ranges on our page on what Maltese law says about noise. We did not re-open those two instruments today, so this paragraph points at that page rather than restating the provisions here.

What to do with this

This section is our own reading rather than the instrument. Three things follow from the wording above.

Answer the phone, and keep it answerable
Item 2(f) requires the designated person's name, surname and contact number to be kept updated at all times. A number that has changed hands, or a person who no longer works on the property, is a continuing condition problem that exists whether or not anybody ever complains. It is also the cheapest thing on this page to put right.
Keep what a court would need
Both routes in item 3(3) run through somebody else's final decision, which means the material that matters is the material produced in that other proceeding. Dates, who called, who answered and what was done about it are worth writing down at the time, because the licence question is decided long after the night in question and on a record made by other people.
Do not read the high bar as permission
The threshold in item 3(3) protects a licence from a single complaint. It does nothing about the general noise law, which reaches the person making the noise directly, and nothing about a neighbour who decides to pursue the matter through a competent authority whose enforcement notice is exactly what the item is waiting for.

The rest of what the 2026 regulations ask of a short let is in the guide to the 2026 rules, and the standards an inspector measures against are in the guide to the standards.

Sources

  1. S.L. 409.24, the Tourism Accommodation Regulations, consolidated text of L.N. 92 of 2026 instrument, read 2026-10-08. Item 3(3) and item 2(f) of Annex 4, Category E, quoted from the consolidated PDF served from this page. The render reached only as far as the Fourth Schedule, so the Sixth Schedule was not read today.
  2. Our page on noise in Maltese law ours, read 2026-10-08. Opened to check what it sets out about the general noise provisions and about licence suspension before pointing a reader at it.
  3. Our own article on what happens if the MTA inspects your short let, 1 October 2026 ours, read 2026-10-08. The open question about whether the regulation 8 appeal reaches an item 3(3) suspension is carried over from it unchanged, so the two pages do not diverge.
  4. Our reading of item 3(3) and item 2(f) together ours, read 2026-10-08. That the realistic exposure from a single complaint is the continuing condition in item 2(f) rather than the suspension power in item 3(3) is our reading of the words, not anything the Authority has published.